COMPANY INFORMATION
Established in 1985, Hazelton’s has grown from a cottage enterprise to being a leader in the luxury wine and food hamper industry. The business remains wholly family-owned and managed and employs hundreds of full-time staff, with that figure tripling in the weeks before Christmas.
Decades of supplying and building gift baskets for some of the most prestigious companies in the USA, Canada and overseas has given us immeasurable experience in the field. Throughout our significant growth our company ethos has remained the same and is deep-rooted in all that we do:
“To source and supply high quality, beautifully presented luxury food and wine gift baskets that are reliably delivered and delightfully received in a timely manner and are supported by impeccable levels of customer service.”
We understand the need for a reliable, quality service in the modern gifting market and feel we offer a complete solution. Our customer service is a vital link in our chain, and we place a huge emphasis on getting this right for every customer, whether they are ordering 1 basket or 1000. We aim to ensure every gift basket leaves us in pristine condition, is carefully delivered, and thoroughly enjoyed by the lucky recipient. We only include luxury food and wines which people will genuinely use and enjoy. Each product is hand-selected and tested for quality.
We are focused on doing same-day gift delivery service for costs that are lower for our customers and our business. Our goal is to provide even quicker gift delivery services throughout the day, evenings, and weekends.
As a business we understand the environmental impacts of our actions and we are constantly working to reduce our waste, increase the amount we recycle and minimalize the on-going impacts of our baskets and gifts. From using 100% re-cycled cardboard and bio-degradable packaging, to carefully reviewing our logistics, we place real importance on ensuring we operate in the most environmentally minded way possible.
We are lucky to be surrounded by stunning cityscapes and we work wherever possible with local food and drink producers to ensure we support other thriving local businesses.
We’re proud of our outstanding focus on gift delivery in major American cities – as New York City, Boston, Los Angeles, Rhode Island, New Hampshire, Maine, Washington, New Jersey, and Connecticut to name a few. Also, we have distribution centres in Canadian cities such as Toronto, Vancouver, Hamilton, Ottawa, Calgary, Edmonton, Winnipeg, and Montreal. No one else does this!
OUR CORE VALUES:
People, Service, Quality, and Innovation define who we are and what we stand for. They guide our behavior and act as the foundation for all our decisions. Each of us, no matter our position in the company, understands why we have Core Values and how they apply to our roles and responsibilities.
